Terms of service

Cotton Bliss operates cottonbliss.ae and is committed to protecting your privacy. When you browse our site, create an account, or place an order, we collect personal information such as your name, email address, phone number, billing and shipping address, payment details (processed securely through our payment provider, with no full card numbers stored by us), order history, and technical data like your IP address, device type, and browsing behavior gathered through cookies and similar technologies; we use this information to process and fulfil your orders, provide customer support, send order updates and marketing communications you've opted into, personalize your shopping experience, run and measure our advertising on platforms like Meta, Google, and TikTok, and prevent fraud, and we may share it with trusted service providers including our e-commerce platform Shopify and its apps, payment processors, delivery partners, and marketing and analytics platforms, all of whom are required to safeguard your data and use it only for the purposes we specify, while we never sell your personal information to third parties; we retain your data only as long as necessary to fulfil these purposes and meet our legal and tax obligations in the UAE, after which it is securely deleted, and you have the right at any time to access, correct, or request deletion of your data, and to opt out of marketing messages via the unsubscribe link in our emails or by contacting us directly; we take reasonable technical and organizational measures to keep your information secure, though no online transmission can be guaranteed to be completely secure, and if any of our service providers process data outside the UAE we take steps to ensure it remains appropriately protected; our site is not directed at children under 18 and we do not knowingly collect their data, and we may update this policy from time to time, with the most current version always posted on this page along with its last-updated date. If you have any questions about how we handle your personal data, please contact us at[ ](mailto:cottonbliss.ae@gmail.com)cottonbliss.ae@gmail.com or +971 56 912 2125.